EXTERNAL | COMMERCIAL
Turn customer intent into action, faster.
Give customers a natural way to express what they really want, and enable agents to make it happen.
View moreReady for what comes after AI.
AI has changed how customers interact with businesses and how employees get work done.
Don’t get left behind - connect AI agents to the systems, data and actions that power your business to create smoother customer experiences and more productive teams.
Make your organisation agent-accessible.
Where would you like to start?
INTERNAL | WORKFORCE
Give your teams the power to do more.
Connect people, agents and business capabilities to simplify work, automate processes and deliver better outcomes.
View moreOne Foundation
One platform. Many opportunities.
Whether customers are interacting through personal AI agents or employees are working with copilots, both need secure access to what your organisation knows and can do.
One governed foundation. Every interaction.
Customers
Book, buy, discover
Employees
Analyse, decide, act
Agents
Chat
Web
Phone
Email
A single platform
AgentsEntreprise Agentic SolutionsCapabilitiesThe agent skills and tools to allow your agents to actAppsHuman interaction and control
CONNECTED TO YOUR WORLD
Internal systemsBring your own
+ more
+ moreThird parties
Internal systemsCloud providers
+ moreLLMs
+ more
Third partiesRandol In Action
A real-world implementation from message to redemption.
Guests can text for balances and offer details, then redeem a hotel or casino offer in the same conversation.
What makes this possible?
Behind every seamless AI experience are the capabilities, information and business rules that make it work. Agent context and responsibility is defined , but more important is the seamless access to the things it needs to do to be useful. Randol gives you one place to bring them together, connect your LLMs , define an agent and its responsibilities, create and associate what's missing and make them available safely.
Connect. Create. Control. Use.
Build on what you have.
01 / CONNECT
Bring everything together.
Start with the systems and knowledge you already have.
02 / CREATE
Create what you need.
Build new capabilities and make existing ones more useful.
03 / CONTROL
Stay confidently in control.
Define who can access capabilities and what they can do.
04 / USE
Make it available everywhere.
Put the same capabilities to work across agents, apps and channels.
The Challenge
The opportunity is new. Your business is not.
AI has changed how customers and employees interact with organisations. Making that possible means connecting years of existing investment with new capabilities, without rebuilding everything or losing control.
The Status Quo
Your systems hold your business DNA.
They still work, and they are still valuable. But they need to become accessible to a new generation of agents and experiences.
Your uniqueness is costly to build.
Custom processes set you apart. Turning them into software should not require a new development programme every time.
Innovation will not wait for your budget.
AI moves quickly. Traditional delivery cycles make it difficult to experiment, adapt and get new capabilities into production.
People still need to be involved.
Agents can do more, but teams still need visibility, approvals and control without a complex application for every task.
With Randol
Connect what you have.
Easily connect your existing systems, external services and AI platforms so their capabilities are available to agents and new experiences.
Build only what is missing.
Create new business capabilities as services, with your own data and logic, without needing another full system or a large development team to build (dev or vibe), deploy and maintain them.
Move faster, spend smarter.
Use a guided modular approach to deliver new capabilities quickly, so you can adapt as opportunities emerge without wasteful delivery cycles.
Give people control where it matters.
Provide focused tools and interfaces for approvals, oversight and intervention without building complex applications for every task.
You do not need to replace your business to reinvent how it works.
Your LLM. Your cloud. Your data. Your control.
HOW RANDOL WORKS.
An AI agent is only as powerful as the tools you give it.
AI can understand what customers and employees want. But making things happen - booking a room, processing a payment or updating an account - requires real business capabilities, with the right rules and controls.
Randol brings these together through three connected pillars.
Build what you need. Connect what you have. Use it everywhere.